Had an accident or breakdown, despite all cautionary and quality measures?
We’re here to help. Discover all our tips and services to do with accidents and breakdowns – you’ll be well prepared and well taken care of.
Volkswagen emergency numbers
Our 24-Hour Roadside Assistance:
Hotline: +852 3698 9699
In case of an accident that involves injury, dial 999 for ambulance immediately.
*Applicable for Hong Kong only.
We’re always here for you – Volkswagen Roadside Assistance
Need help with a flat tyre or a lift home because you fell ill on holiday? Simply give the Volkswagen Roadside Assistance a call. We’ll help you out with anything to do with breakdowns and accidents, e.g. with our 24/7 emergency towing service or rental car service.
- Always there for you:
365 days a year. Round the clock.
Outstanding service in the event of an accident
Our Accident specialists provide support ranging from transport to repairs – with know-how and cutting-edge workshop equipment. Your manufacturer’s warranty remains intact.
- With a 24-hour towing service and on-site assistance – always there for you.
- Support with insurance-related formalities and provision of a replacement car.
- Repairs are conducted according to manufacturer’s specifications with high-tech equipment, genuine replacement parts and paintwork – guarantee and value remain unaffected.
Accident guide – first aid in your glove compartment
In the accident guide, you’ll find everything you need to know about accidents at a glance. So, download it now and put in in your glove compartment.