Had an accident or breakdown, despite all cautionary and quality measures?
We’re here to help. Discover all our tips and services to do with accidents and breakdowns – you’ll be well prepared and well taken care of.
Volkswagen emergency numbers
Our 24-Hour Roadside Assistance:
Hotline: +852 3698 9699
In case of an accident that involves injury, dial 999 for ambulance immediately.
*Applicable for Hong Kong only.
We’re always here for you – Volkswagen Roadside Assistance
Need help with a flat tyre or a lift home because you fell ill on holiday? Simply give the Volkswagen Roadside Assistance a call. We’ll help you out with anything to do with breakdowns and accidents, e.g. with our 24/7 emergency towing service or rental car service.
Your benefits
- Always there for you:
365 days a year. Round the clock.
Outstanding service in the event of an accident
Accident Specialist
Our Accident specialists provide support ranging from transport to repairs – with know-how and cutting-edge workshop equipment. Your manufacturer’s warranty remains intact.
Your benefits
- With a 24-hour towing service and on-site assistance – always there for you.
- Support with insurance-related formalities and provision of a replacement car.
- Repairs are conducted according to manufacturer’s specifications with high-tech equipment, genuine replacement parts and paintwork – guarantee and value remain unaffected.
Accident guide – first aid in your glove compartment
In the accident guide, you’ll find everything you need to know about accidents at a glance. So, download it now and put in in your glove compartment.
Be prepared
With us, you’ll find plenty of products that you should have in the event of an accident or breakdown.
